Refund Policy

1. Refund Eligibility

At Norton Art Gallery (referred to as "we," "us," or "our"), we strive to provide high-quality digital marketing services to our clients. However, we understand that situations may arise where a refund is requested. Refunds are considered in the following circumstances:

• Service Non-Delivery: If we fail to deliver the agreed-upon services, and the issue is not resolved within a reasonable timeframe.
• Service Deficiency: If the services provided do not meet the specifications outlined in the contract or proposal and are not resolved within a reasonable timeframe.
• Cancellation: If a client cancels services within the specified cancellation period, as outlined in the contract, and a refund is applicable.

2. Refund Process

If you believe you are eligible for a refund, please follow these steps:

• Contact us to request a refund, specifying the reason for the request.
• We will review the request and assess its validity based on the refund eligibility criteria.
• If the request is approved, we will initiate the refund according to the terms of the agreement or contract.
• Please allow a reasonable time for the refund to be processed, depending on the payment method used.

3. Non-Refundable Services

Some services provided by Norton Art Gallery may be non-refundable, as specified in the service agreement or contract. These may include, but are not limited to, one-time setup fees, third-party fees, and certain project-related costs.

4. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us at:

Company name - Norton Art Gallery

Company Customer Care email id - info@nortonartgallery.online